Atlantia’s Integrated Report introduced by CEO Giovanni Castellucci
In 2016 Atlantia consolidated its commitment in Italy and abroad, in the design, construction and management of motorway and airport infrastructures and in the development and implementation of innovative technology solutions to serve our customers.
The Group’s capex plan in Italy and abroad continued, with investments totalling euro 1.4 billion during the year. The most significant economic commitments referred to the enhancement of 154 km on the A14 Rimini-Porto Sant’Elpidio motorway, the development of 74% of the work envisaged in the urban area of Santiago del Chile and the inauguration of the new Boarding Area E at the Rome Fiumicino airport, the new international boarding area dedicated to extra-Shengen flights. The last was definitely the most visible and impacting investment. The new Boarding Area E covers a surface of approximately 90,000 sqm, includes 22 new gates and serves an additional 6 million passengers per year at the Fiumicino airport. The work is considered a “flagship” at the international level for the quality of the services offered to airlines and passengers as well as for the technological and environmental standards adopted. Moreover, in the last months of 2016 the new facade of Terminal 3 was inaugurated, made entirely in glass and based on the initial project of the ‘60s by architect Morandi.
2016 was also a year of consolidation for the Group’s reputation at the international level with the presence of Atlantia - for the eighth consecutive year - in the Dow Jones Sustainability World and Europe and FTSE4Good Indexes, that include the best performing companies in the sustainability area. The Group was considered one of the world's best performing organizations in the sector of transportation and infrastructures, obtaining particularly positive results in non-financial information disclosures, customer relationship, risk management, employee development and stakeholder engagement.
Customer orientation as always been a point of strength of the sustainability policies. According to the surveys carried out by the Airport Council International, the authority measuring airport service quality perceived by passengers worldwide, the Fiumicino airport ranked first among Europe's largest airports in passenger “likes”. This incredible result is based on Atlantia's way of doing, focusing on service insourcing and ongoing commitment to quality.
In 2016 Autostrade per l’Italia investments in the field of road safety - also as a result of the activities of the Council Constitution for Safety and Service Quality, the entity that has been representing the main consumer associations, the Police and the sector-specific media for 10 years - were rewarded by an additional reduction in the mortality rate on the motorways, now in line with the best European averages.
Autostrade per l’Italia also enhanced its commitment with regard to stakeholder engagement. In 2016, in particular, an open debate with the public was organized, to discuss the construction of the “Passante Nord” of Bologna ringroad so as to share with the citizens the preliminary project approved by the competent institutions and collect useful requests and proposals. Based on the issues raised in the debate, significant integrations were made to the project in terms of environmental impact of the work and in terms of efficiency of the road conditions of the surrounding urban area.
Strong engagement with the local areas and promotion of their cultural heritage are the pillars of the “Sei in un Paese meraviglioso” (You are in a wonderful country) project. “Scoprilo con noi” (Discover with us) is a project launched 3 years ago, that offers travellers original experiences of an artistic, environmental and gastronomic nature, revealing the hidden beauties of the places crossed by the motorway network. In 2016 the project was extended to 100 service areas with an access option also through the “MyWay” free and geolocalized app. Particularly successful was the TV programme with the same name, aired in the first evening slot on Sky Arte HD. So, 2016 was a year of intense work, marked by positive results in all the areas of the business perimeter. The Group's sustainability strategy permeated every key decision according to a growth path in line with the UN General Assembly’s sustainable development strategy, adopted in September 2015, and continued support to Global Compact. In an increasingly challenging and competitive global context, the Group confirms its commitment to creating value for all its stakeholders in the future.